Terms of Service

    Legal terms and conditions for using VerifyID services

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    Last updated: December 2024. Please review these terms carefully before using our services.

    1. Acceptance of Terms

    By accessing or using VerifyID's identity verification services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

    2. Service Description

    VerifyID provides digital identity verification services including:

    • Government ID document verification
    • Biometric identity verification and liveness detection
    • Bank Verification Number (BVN) validation
    • Address and phone number verification
    • Digital certificate issuance upon successful verification

    3. User Responsibilities

    When using our services, you agree to:

    • Provide accurate, current, and complete information
    • Submit only authentic, unaltered identity documents
    • Use the service only for lawful purposes
    • Not attempt to circumvent security measures
    • Not share your verification credentials with others
    • Notify us immediately of any unauthorized use of your account

    4. Payment Terms

    Payment for verification services is required upfront. Our current pricing plans are:

    • Basic Plan: $15 USD (≈ ₦24,000 NGN)
    • Standard Plan: $17 USD (≈ ₦27,200 NGN)
    • Premium Plan: $21 USD (≈ ₦33,600 NGN)

    *Naira amounts are based on current exchange rates and may vary

    All payments are processed securely through our payment partners. Refunds may be available in certain circumstances as outlined in our refund policy.

    5. Data Processing and Privacy

    We process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to the collection, processing, and storage of your personal information as described in our Privacy Policy.

    6. Service Availability

    While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted access to our services. We may temporarily suspend services for maintenance, updates, or to address security concerns.

    7. Limitation of Liability

    VerifyID's liability is limited to the amount paid for services. We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

    8. Intellectual Property

    All content, trademarks, and intellectual property on our platform are owned by VerifyID or our licensors. You may not use, reproduce, or distribute our content without written permission.

    9. Termination

    We reserve the right to terminate or suspend access to our services at any time for violations of these terms or other reasonable causes. Upon termination, your right to use our services ceases immediately.

    10. Governing Law

    These terms are governed by the laws of the jurisdiction where VerifyID is incorporated. Any disputes will be resolved through binding arbitration or in the appropriate courts.

    11. Contact Information

    For questions about these Terms of Service, contact us:

    Email: legal@verifyid.com
    Phone: +1 (555) 123-4567
    Address: 123 Security Street, Digital City, DC 12345

    We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.